Effective Date: October 6, 2025
My Coverage Insurance Agency (“Coverage,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit mycoverageins.com, use our services, or communicate with us.
By accessing our website or using our services, you agree to this Privacy Policy.
1. Information We Collect
a) Information you provide
- Name, address, phone number, email address
- Insurance needs, coverage types, and claim details
- Communications (emails, calls, text messages, or form submissions)
- Documents or identity information for underwriting or claims
b) Automatically collected information
- IP address, browser type, and device information
- Pages visited, referral sources, and time spent on site
- Cookies, analytics pixels, and tracking data
- Behavioral information for performance and advertising insights
c) Information from third parties
- Insurance carriers, service providers, or data brokers (where permitted)
- Public records or other lawful sources
2. How We Use Your Information
We may use your information to:
- Provide quotes, policies, and customer support
- Process claims, policy renewals, and account management
- Respond to inquiries and provide requested information
- Improve our website, marketing, and customer experience
- Send communications by email, SMS, or phone
- Detect and prevent fraud or unauthorized activity
- Comply with legal, financial, or regulatory obligations
3. SMS & Text Message Consent
By providing your phone number, you agree to receive text messages from My Coverage Insurance Agency related to your inquiries, policies, or marketing updates.
Message and data rates may apply. Message frequency varies.
Reply STOP to opt out or HELP for assistance.
4. Cookies, Analytics & Advertising
We use cookies and similar tracking technologies to enhance site performance and understand visitor behavior.
We also use tools such as Google Analytics, Google Ads, and Meta (Facebook) Pixel to analyze activity and show relevant ads.
These may collect data like IP addresses, device identifiers, and browsing patterns.
To manage or opt out:
- Adjust browser cookie settings
- Visit https://adssettings.google.com/
- Review Google’s data use at https://policies.google.com/technologies/partner-sites
Do Not Track Signals: Our website does not currently respond to “Do Not Track” browser settings. However, you can manage your cookie preferences manually in your browser.
5. Information Sharing & Disclosure
We may share your information in the following situations:
- With service providers who support our operations (hosting, email, analytics, SMS, or marketing tools)
- With insurance carriers or brokers to obtain quotes, underwrite policies, or service claims
- For legal compliance when required by law, court order, or government authority
- To protect rights and safety of our company, customers, or others
- In business transfers such as mergers, acquisitions, or sale of assets
We do not sell your personal information to unaffiliated third parties.
6. Your Rights & Choices
- Opt Out of Communications: You may unsubscribe from marketing emails or SMS at any time.
- Access or Delete Information: Contact us to request access, correction, or deletion of your data where legally permitted.
- Cookie Control: Manage or block cookies via your browser settings; note that this may limit certain site functions.
7. Data Retention & Security
We retain personal information only as long as necessary for legitimate business, legal, or regulatory purposes.
We implement reasonable technical and organizational safeguards to protect your data. However, no method of online transmission is entirely secure.
8. Insurance & Financial Privacy (GLBA Compliance)
As a licensed insurance agency, we comply with applicable state and federal privacy laws, including the Gramm-Leach-Bliley Act (GLBA).
We protect nonpublic personal information and only disclose it as permitted to service or process insurance transactions.
9. Third-Party Links
Our website may contain links to third-party websites (such as insurance carriers or affiliates).
We are not responsible for the privacy practices or content of those sites.
We encourage you to review the privacy policies of any site you visit.
10. Accessibility
We are committed to making our website accessible to all users.
If you experience difficulty viewing or navigating our content, please contact us at info@mycoverageins.com and we will provide reasonable assistance.
11. Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from minors.
12. State & International Rights
If you live in a jurisdiction that grants additional rights (such as California, Virginia, or the European Union), you may have the right to:
- Request access, deletion, or correction of your personal data
- Opt out of targeted advertising or data sharing
- Request data portabilityContact us at info@mycoverageins.com to exercise these rights.
13. Changes to This Privacy Policy
We may update this policy periodically.
When updated, the new version will be posted here with a revised Effective Date.
Continued use of our site indicates acceptance of any changes.
14. Contact Us
My Coverage Insurance Agency
14750 NW 77 CT, Ste 208
Miami Lakes, FL 33016
📧 info@mycoverageins.com
📞 (305) 239-8833
If you have questions about this policy or your personal information, please contact us using the details above.
